Mango's Restaurant

Madame Janette


Overall rating:
 
  8,2    based on 532 reviews
Food:
 
 8,2
Service:
 
 7,8
Presentation:
 
 8,3
Environment:
 
 8,4
Childfriendly:
 
 6,8
Wheelchair:
 
 7
  1. Contact
  2. Menu(s)
  3. Details
  4. General

~ General ~

Ramon Helgers and Karsten Gesing founded Madame Janette April 2nd
1999. Their collaboration resulted into a place, which offers fine dining in a casual atmosphere.

Ramon is responsible for the exotic fruits, herbs and vegetables you will find in not only our dishes, but also in most supermarkets on Aruba. Karsten, a European Master Chef, trained in 'old school' traditions creates, with help from his knowledgeable international
staff, tasteful and creative dishes. Their combined worldwide experience
gives their dishes an original flavour with a touch of Caribbean in it. We call it the Madame Janette Experience! We hope that you will have a wonderful dining romance.

~ Details ~

Price Main Course USD - (±EUR):
$26.00 - $39.00 ( €21.17 - €31.76 )
10 % Service charge will be added
Cuisine(s):
French, International
Meals:
Dinner
Smoking:
Outdoor
Credit Cards:
  • American Express
  • Mastercard
  • VISA
Opening Hours:
Daily (Closed Sunday): 6pm - 10pm

~ Menu(s) ~

~ Contact ~

Madame Janette

Cunucu Abao 37
Aruba
Tel: +(297) 587 0184
Fax: +(297) 587 5477

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Showing reviews 1 - 25 of 532
 
Reviewed by , posted on December 3, 2014

Others much better

we were there for our 10+ visit in September. It's our last !

We have gWritten many reviews on various sites all glowing. The minute I posted a bad review the chef went nutso. Literally crazy, what he can't take criticism now??

Anyway ordered wedge salad, watered down blue cheese dressing.
Ordered Bang bang shrimp, crumbs of burnt something , certainly not shaped like shrimp, maybe not even shrimp.
Ordered lamb, my all time fav. Out comes this rack covered in some juice. Should have given me a soup spoon. Lamb fine, soup wasn't.
Creamed spinach fine, potato fine.

Service was lacking.
So while we were there they were filming a commercial for cruise ships. Guess what our waiter was doing, yep, you guessed it... Watching the million takes with the camera.

We ask for Kasi, chef Kasi... Nope, he's not here.
We would have complained to him but he wasn't there.

I find it hard to believe that a good size film crew was there filming and he wasn't on the property. It's your restaurant and you weren't there?

We post a bad review and he goes off lecturing us on the meal on that site.
Tells us we should have contacted him. Well, we asked for you Chef, like the other 10 times we were there. Our other past visits we had asked for him and he was never there. We wanted to compliment him before, this visit was to complain.

So those of you out there that are thinking of going, don't.
The place has lost its specialness .
The chef doesn't deserve your money or time.
He should have made it right for us, now it's to late. The damage is done with that arrogant attitude.

Food:
 
  3.0
Service:
 
  3.0
Presentation:
 
  3.0
Environment:
 
  6.0
Childfriendly:
 
  4.0
Wheelchair:
 
  n/a
 
Reviewed by , posted on November 13, 2014

Poor Service

Your probably going to be sitting in a large covered outside area with a floor of gravel. Service is poor, and smoking is allowed wish I do not care for either. I had one of their top priced steaks, the cut of beef was not high quality for the price. Bring your bug spray, flies and bugs all over with the food and being outdoors. Not sure why these places do not fog their restaurants a few hours before opening, but I just can't stand when I see flies on my food. The Wedge salad lacked any blue cheese bits, just a watery dressing with part of the core of the head of lettuce not even cut out of the serving. You can do better on the island for the price range.

Food:
 
  5.0
Service:
 
  3.0
Presentation:
 
  6.0
Environment:
 
  4.0
Childfriendly:
 
  5.0
Wheelchair:
 
  4.0
 
Reviewed by , posted on October 23, 2014

Janette

For dinner, Susan had the Madame burger loin and I had the shrimp casserole. We both had sides of gratin potatoes, a Janette specialty. Susan's steak was absolutely the most tender ever. My casserole was delicious. Since I last ordered it a couple years ago they reduced the amount of cheese and salt and for me the dish was now perfect. Peter our server was attentive but not hovering and we look forward to seeing him again. Madame Janette is a classy, great Arubian restaurant that continues to bring great meals in a great environment.

Food:
 
  10.0
Service:
 
  10.0
Presentation:
 
  10.0
Environment:
 
  10.0
Childfriendly:
 
  n/a
Wheelchair:
 
  n/a
 
Reviewed by , posted on September 10, 2014

Always a great meal!

As always...great meal, great atmosphere, great service. A great time every trip we take to Aruba.

Food:
 
  10.0
Service:
 
  10.0
Presentation:
 
  9.0
Environment:
 
  10.0
Childfriendly:
 
  n/a
Wheelchair:
 
  n/a
 
Reviewed by , posted on August 28, 2014

Check your bill

Check your bill before paying it because we had an added charge of $39.50. When we called the waitress over before she looked at our bill she told us what the item was. Within seconds she presented us with the correct bill.

Food:
 
  6.0
Service:
 
  5.0
Presentation:
 
  7.0
Environment:
 
  5.0
Childfriendly:
 
  1.0
Wheelchair:
 
  1.0
 
Reviewed by , posted on August 26, 2014

Winner Again

This was our 10 +/- visit to Madame Janette's and we've never left less than completely satisfied. We did have a bit of a wait this year because we requested special seating.... but a couple of drinks at the bar made the time go quickly. This year, as always, DW had Almond Grouper. I had the Chef's Skirt.... both were super. We did start with Bang Bang Shrimp and I finished with Coconut Cream Cake..... all in all too much food.... but it was all delicious. Service was attentive but not rushed. We especially love the atmosphere in the garden area near the entertainment. Keep up the good work Mme J's!

Food:
 
  10.0
Service:
 
  9.0
Presentation:
 
  10.0
Environment:
 
  10.0
Childfriendly:
 
  n/a
Wheelchair:
 
  n/a
 
Reviewed by , posted on August 23, 2014

Not what it once was

Whenever we visit Aruba, which is quite often, we dine at MJ. Through the years this has been among our favorite meals while on the island. In the past 3 or 4 years there has been a decline in the quality of food/service at MJ. Perhaps they have gotten too big and cannot efficiently handle the increased volume. I'm not sure what the problem is but it's there.
Our waiter was the worst one we have ever experienced. He was never to be found. Thankfuly his associate Mario was helpful. I actually had to track the waiter down to pay the check. Thomas said to give them another chance, and we will in December, when we return. But this will be the last one.
I like MJ and hope Karsten sees this post. I would love for them to work things out. As I say we are regulars, 2-3 times a year. We go back to the opening with the always present Job greeting you upon arrival.
Come on guys--Get it together!

Food:
 
  5.0
Service:
 
  3.0
Presentation:
 
  4.0
Environment:
 
  7.0
Childfriendly:
 
  n/a
Wheelchair:
 
  n/a
 
Reviewed by , posted on April 30, 2014

Poor service

We went there to celebrate our 30th anniversary, and the service was so poor it all but ruined the evening. Then, when they realized how bad it was the decide to comp us a dessert.... But the dessert had a big piece of plastic in it!! So much for trying to fix things. The manager did try to make it better by comping our meal too, but that doesn't take away from the rest of the bad experience.

Food:
 
  8.0
Service:
 
  2.0
Presentation:
 
  7.0
Environment:
 
  6.0
Childfriendly:
 
  6.0
Wheelchair:
 
  6.0
 
Reviewed by , posted on April 2, 2014

Bring a Small Appetite and Lots of CASH

Madame Janette is a seafood restaurant about a 10 minute drive from the Marriott and Ritz properties in Aruba. It’s located in a fairly run down residential neighborhood. My wife and I were encouraged to try it after striking up a conversation with a long time Aruba vacationer. We arrived on time and were seated promptly in the back yard of the property which is covered with loose gravel and stones. It’s a little uncomfortable to sit level but we made it work.

The restaurant is enclosed with 10’ fencing all around. There is absolutely no view but they have Christmas lights on the trees which makes it kind nice.

I’m in my 40’s and noticed almost immediately that we were one the of the youngest couples in the restaurant BY FAR. Not sure whats that’s about.

The owners must have a thing with the number 39. Almost everything on the menu was $39 and up. They brought out a tasty focaccia bread with a truly disgusting picked onion concoction.

I ordered the Grouper Delight and was very disappointed when I received a medium size grouper filet next to a healthy mound of dry field greens. No rice, no potato, no vegetable. Those are apparently available for an extra cost. My wife got the shrimp casserole. Six large shrimp butterflied and drenched in a mushroom and onion stew with a side of creamed spinach. $32.

So, for $82+ I ate a grouper filet with a few field greens, my wide had 6 medium shrimp in a mushroom and onion stew and we split a “home made” apple strudel stuffed with un-sweetend raisins with a scoop of ice-cream and a scoop of whipped cream. No alcohol and no appetizers.

Not the worst meal I ever had but nothing that I would ever return to.

My advise….Pass on Madame Jeanette’s. There are plenty of other good restaurants with great views in Aruba. If you’ve been here before and liked it, get ready for a big change.

Food:
 
  1.0
Service:
 
  2.0
Presentation:
 
  1.0
Environment:
 
  1.0
Childfriendly:
 
  n/a
Wheelchair:
 
  n/a
 
Reviewed by , posted on March 25, 2014

THINGS HAVE CHANGED

After a year away from Madame Janette, the call of their almond grouper beckoned unto us to return so that is what we did. But, in our opinion, things have changed at MJ. We were told that new ownership was in place and that the founders had moved on to other ventures and it shows. Staff appears to have been reduced and service tends to be a bit more perfunctory than it has been in the past - pampering seems to be discouraged. The menu has also taken a hit - it is a sad day when the only vegetarian type appetizer is Caesar Salad and it is even more disappointing that, despite promises to the contrary, the chefs cannot make an old time favorite appetizer. Fortunately the signature almond grouper dish remains intact and it is enough, in itself, to justify a trip to the place. The more perfunctory nature of things seems to affect the ambiance as well and, were it not for some of the dishes, this place might decline into a has-been state. We will continue to return for the time being but we are not sure how long that will be.

Visited February 2014

Food:
 
  8.0
Service:
 
  8.0
Presentation:
 
  8.0
Environment:
 
  8.0
Childfriendly:
 
  n/a
Wheelchair:
 
  n/a
 
Reviewed by , posted on March 13, 2014

Disappointed

What happened to the garden salad. It was best salad you could get on island and they discontinued.
Very disapointed

Food:
 
  n/a
Service:
 
  n/a
Presentation:
 
  n/a
Environment:
 
  n/a
Childfriendly:
 
  n/a
Wheelchair:
 
  n/a
 
Reviewed by , posted on January 28, 2014

Disappointed

We have been going to Madame Janettes since 2002 and always ordered "Gruoper Delight" . Loved the fish and the presentation of the beautiful fresh salad and always looked forward to going there. This January, my favourite meal consisted of a small piece of fish and what appeared to be a small bagged arugula salad with 2 halved grape tomatoes. So disappointing!!!! For $28 there wasn't a lot there. Wow. Thinking they ran out of the regular salad I asked and was told the chef had decided to change things. I don't think we will be returning. So sad.

Food:
 
  6.0
Service:
 
  8.0
Presentation:
 
  9.0
Environment:
 
  8.0
Childfriendly:
 
  7.0
Wheelchair:
 
  9.0
 
Reviewed by , posted on January 24, 2014

Fun and delicious

We loved the seating and service we received. The cost was what we had expected but the most pleasant surprise was the choice of hot sauce we requested. I enjoyed them both so much that I purchased several bottles of each. Some for myself and some for close friends. I had read mixed reviews of the restaurant before going, so I was a little apprehensive. However, I was very pleased with the overall experience. The waiters were friendly, helpful and made extra effort to ensure our satisfaction.

Food:
 
  8.0
Service:
 
  9.0
Presentation:
 
  9.0
Environment:
 
  10.0
Childfriendly:
 
  n/a
Wheelchair:
 
  n/a
 
Reviewed by , posted on December 30, 2013

Our 14th Year - still a favorite!

This was our 14th year at Madame Janette, and it's still our favorite restaurant on the island. We generally eat there twice during each trip, but this year we only visited once, as explained below.

When they first opened, their prices were half that of other restaurants. Sadly (for us, not them), they now charge the "market price" for their appetizers and entrees, but it's well worth it.

Almond Grouper is one of their signature dishes, and I look forward to eating it every year. Rack of lamb is also great. Salads are very big and fresh.

The restaurant is outdoors, so dress in comfortable clothing.

About half of the restaurant is open to the sky, so if it rains, there is a big problem. Fortunately, it rarely rains in Aruba for more than a few minutes, so in 14 years we have never gotten wet. However, we noted that it rained about an hour before our scheduled second visit during this holiday trip, so we called them and asked what to expect. "At least an hour delay in your seating", they told us, and we still need to show up on time to claim our original reservation, and then wait an hour. I don't blame them for this. The number of no-shows at all restaurants is very high, so they need to be strict. Since our original reservation was for 9 PM, we opted to cancel and go elsewhere. The rating in this review was for our first visit during this
trip. Just be aware that an outdoor restaurant is subject to the weather, and be thankful that the weather in Aruba is usually perfect!

Food:
 
  10.0
Service:
 
  10.0
Presentation:
 
  10.0
Environment:
 
  10.0
Childfriendly:
 
  10.0
Wheelchair:
 
  n/a
 
Reviewed by , posted on October 16, 2013

A Must!

I have visited Aruba yearly beginning in 2009. My first visit to Madame Janette was October 2012 and I was incredibly impressed with the entire evening. I again returned on October 15, 2013 and had another perfect 10 meal. I left the restaurant last evening mad at myself for missing this place (despite being told how good it was) during my first 3 visits to Aruba.

Aruba hosts many excellent restaurants and Madame Janette is certainly one of the best.

If you're in Aruba and you truly enjoy excellent food, this is one restaurant you must visit.

Food:
 
  10.0
Service:
 
  10.0
Presentation:
 
  10.0
Environment:
 
  10.0
Childfriendly:
 
  n/a
Wheelchair:
 
  n/a
 
Reviewed by , posted on September 24, 2013

It's a keeper

Ate here for the first time recently. The food was very good as was the service. Staff was very friendly including our waitress Suzie. The restaurant has a quaint backyard feel to it which gives it a kind of warm and welcoming vibe. We'll be back next year.

Food:
 
  10.0
Service:
 
  10.0
Presentation:
 
  10.0
Environment:
 
  10.0
Childfriendly:
 
  n/a
Wheelchair:
 
  n/a
 
Reviewed by , posted on September 8, 2013

SUPERB

We have been going to Madam Janettes every year for 8 years. We make reservations in advance and they are ALWAYS accommodating. The food is delicious and we have never been disappointed. I recommend this restaurant highly....

Food:
 
  10.0
Service:
 
  10.0
Presentation:
 
  10.0
Environment:
 
  10.0
Childfriendly:
 
  10.0
Wheelchair:
 
  9.0
 
Reviewed by , posted on July 6, 2013

Always Perfect.

We always dine here on our first full day on the island. We were promptly seated in the garden near the singer. Service was quick, attentive and flawless! No long waits for anything. We shared Bang Bang Shrimp and then Burgerloin for me and Almond Grouper for DW. Finished with Coconut Cake for me and coffee for DW. Perfect meal.... Mme J's has never disappointed us at all. This year the service was exceptionally good. Always an A+!

Food:
 
  10.0
Service:
 
  10.0
Presentation:
 
  10.0
Environment:
 
  10.0
Childfriendly:
 
  n/a
Wheelchair:
 
  n/a
 
Reviewed by , posted on July 1, 2013

OMG!!!

This our first time to Aruba and Madame Janette was recommended by a jeweler in town. Absolutely great food! The Sea Bass was great and the surf and turf was worth the price. The wait staff was outstanding and took great care of us. Great food, great atmosphere and we go again.

Food:
 
  10.0
Service:
 
  10.0
Presentation:
 
  10.0
Environment:
 
  10.0
Childfriendly:
 
  9.0
Wheelchair:
 
  9.0
 
Reviewed by , posted on June 23, 2013

FANTASTIC!!

We just visited Aruba for my 25th time & have gone to Madaam Janette's as often as possible. I visited it 3 times this year. My wife & I feel there is no other restaurant that has everything you would want in a restaurant like this restaurant. The Almond encrusted grouper was fantastic & the service was also FANTASTIC. Great team work!! I would highly recommend this restaurant to anyone! Thanks for the great time there and see ya all next year. Thanks Susan for the chocolate souffle!

Food:
 
  10.0
Service:
 
  10.0
Presentation:
 
  9.0
Environment:
 
  10.0
Childfriendly:
 
  10.0
Wheelchair:
 
  10.0
 
Reviewed by , posted on June 15, 2013

Still the best on the island

Best restaurant on the island, hands down. This was visit number 14 for us and it is the still the most consistent restaurant on the island. Great atmosphere along with great food. We had the Leek soup and Goulash soup. Both made perfectly. For our main course we had the Vienna Schnitzel(best on the island) and Cordon Blue. Being the best restaurant on the island, their prices are in line with the other top restaurants in Aruba.

Food:
 
  10.0
Service:
 
  10.0
Presentation:
 
  10.0
Environment:
 
  10.0
Childfriendly:
 
  n/a
Wheelchair:
 
  n/a
 
Reviewed by , posted on June 14, 2013

Excellent as always

It has been two years since we were last in Aruba & one of the first things we did upon getting settled was to ask the concierge to make a reservation at our favorite restaurant, Madame Janette. Once again, we were not disappointed! We had the crab cakes for appetizers and ordered the almond crusted grouper along with the au gratin potatoes. My wife had the white asparagus and said it was fabulous. Everything was excellent as it always has been. In addition to a most delicious meal, we were surprised with a complimentary dessert that was quite tasty too, since we casually mentioned it was our wedding anniversary. How thoughtful and a perfect ending to a great meal at a wonderful restaurant. We can't recommend it enough! Madame Janette's is clearly one of Aruba's finest.

Food:
 
  10.0
Service:
 
  10.0
Presentation:
 
  10.0
Environment:
 
  10.0
Childfriendly:
 
  n/a
Wheelchair:
 
  n/a
 
Reviewed by , posted on June 2, 2013

Madame Janettes

We have gone there every other year for at least 12 years....It's our favorite restaurant on the island. I was surprised it did not make the top 10. I will try one or two of the others on the list, but we WILL RETURN to Madame Janettes !

Food:
 
  10.0
Service:
 
  10.0
Presentation:
 
  10.0
Environment:
 
  9.0
Childfriendly:
 
  6.0
Wheelchair:
 
  8.0
 
Reviewed by , posted on May 20, 2013

BEST MEAL ON THE ISLAND

We have been going to Madame Janette's for years.Janis is the best server ever.She is so kind,we go twice a year once is always on my husband Cesar's birthday,Janis makes the evening so special.The food is to die for,we have had just about everything on the menu you can't go wrong with the almond crusted grouper,the porton is larger than the plate it is served on.The pork schnitzel with tomato,onion and cheese is so delicious and you have enough leftover for next day lunch.The desserts are unlike anything you have ever had,this year we had a brownie with cracker jack ice cream,and another dessert like a bread pudding both were unbelieveable.I have to say a great big thanks to Janis for making our meals so unforgetable.See you next year !!!!!!!!!!!!!!

Food:
 
  10.0
Service:
 
  10.0
Presentation:
 
  10.0
Environment:
 
  10.0
Childfriendly:
 
  10.0
Wheelchair:
 
  n/a
 
Reviewed by , posted on April 11, 2013

Still our Favorite

We just went, March 2013
We have been dining at Madame's for years now. Each visit to Aruba, we go 2-3 times. We love it. You can ask to sit near the music, when making reservations. We do.
The staff couldnt be nicer. Sean, Chris, everyone there, outstanding.
Love their salads, their breads with sweet onions, their shrimp, fish dishes, oh and the Madame Janett's potaotes! yummy!! and my fav..........rack of lamb.

Still the best place to dine in Aruba. Cant wait to go back in November.

Food:
 
  9.0
Service:
 
  10.0
Presentation:
 
  10.0
Environment:
 
  10.0
Childfriendly:
 
  n/a
Wheelchair:
 
  n/a
Showing reviews 1 - 25 of 532

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