Im surprized no one has mentioned that they put a service charge of 15% which a lot of restaurants in Aruba do. Then when the charge is presented for you to sign there is a space for a tip to be added. On two occasions I have crossed out the tip part only to be followed from the table to the reception area where the waiter pleads his case that the management take part of the service charge and therefore an additional tip should be left!So in his mind you should leave between 15to 35 % over and above the bill.If you stand your ground the manager comes over and confirms the waiters plea. I dont buy this scam. They have done this two years in a row--Otherwise the veal chop is very good. Im not going back again to take this abuse.!!!
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Reviewed By
Christian, posted on
Jan 30, 2009
I was looking forward to visit and was EXTREMLY DISAPPOINTED !!! Arrogant management and inedible Rib eye makes me wonder how they made it so far. Wont see me again in their place !!! Bye bye !!!
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Reviewed By
Dwight and JoAnn, posted on
Jan 24, 2009
WOW, this place has it all. Great food and FUN! The food is top notch with great, great steaks. Parking can at times be difficult, but they will find you a good spot. We have eaten there multiple times and it has always been a 10. Go and enjoy!
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Reviewed By
Ed, posted on
Jan 10, 2009
Steaks were excellent. Manager was insulting. We will never eat there again.
We never got to desert as we left after the entree.
To be honest, all restaurant staff were courteous but the manager.
The experience was not worth the hassle.
I have never been treated so horribly.
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Reviewed By
Carolyn, posted on
Jan 5, 2009
Our last visit to El Gaucho was Nov 2006. We absolutely loved the food. I was serenaded by two guitar-playing maestros who were so polite and played an Elvis tune. The wait staff was absolutely prompt and attentive. The steaks are the BEST on the island and the soup to die for. The sangria is also top rate. Although the location, downtown Oranjestad is dicey and the decor a bit smarmy, the upstairs dining is recommended. Reservations not required - for us, anyway. The place was packed on this visit. I didn't vist the restroom, so don't know about that. We recommend this restaurant for the food. A cigar bar is just across the street. Parking is nearby.
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Reviewed By
Ami, posted on
Dec 30, 2008
We agree, the best steaks on the island... well, didn't eat steaks elsewhere but don't know how you could beat the 16 ouncer (that my guy couldn't finish) or the Surf & Turf. Fun, festive, friendly. A nice compliment to our other island dining experiences. Don't miss it!
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Reviewed By
Louis, posted on
Dec 29, 2008
Best steak and steakhouse on the island. And I have tried them all. Hasn't disappointed in 10+ years.
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Reviewed By
Ken, posted on
Dec 27, 2008
Wanted a steak night, but didn’t want traditional American setting (i.e., Ruth’s Chris). Selected EG for more of a Latin American flavor. While food was good and service was ok, I probably would not repeat. Among items of note: Appetizers: blood sausage and chorizo sausage plate was different and very flavorful; as was cream of broccoli soup and individual mini garlic loaves they serve. Rib eye and T-bone were both tasty and flavorful. Desserts were nothing special.
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Reviewed By
Jim, posted on
Dec 13, 2008
Went to El Gaucho based on a friend's recommendation and was not disappointed. The tenderloin was cooked to our specifications and were tender and tasty. The chimmichurri sauce was excellent. The sides and the sangria were also very good. The service was wonderful. We had eaten early before the rush so it was not very busy at that time.
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Reviewed By
Mike , posted on
Dec 9, 2008
We went to El Gaucho looking for a good steak and after reading some reviews seemed like a good choice.
I was disappointed with the meal. I had the t-bone and it really was very bland. My wife had the tenderloin and it was very chewy, too much. The sides were ok, in that some were good, some were bad. The two different potatoes we ordered were the same thing, once just mashed up a bit to make it look different, when it was described as a different potato all together.
The atmosphere has great potential and when we arrived (6:30) it was quite and the decor is very nice, but halfway through out meal it got very noisy and busy. Mainly families brought kids and it reminded me of a busy fast food joint. The ambiance quickly died, most customers sit in one large room that has acoustics that seems to amplify the sound.
The service was great in the beginning, the waiter was pleasant but as it got busier, less service and at the end the manager came over and gave us the hint that they wanted us out.
Second most expensive meal we had and the second worst. We had better steak elsewhere for better price
